Riva – Create CRM contacts and leads in Outlook 2016 and 2013


About this tutorial:

Video duration: 4:44
Struggling with CRM user adoption and need to provide your customer-facing teams with more relevant customer data? Think Riva.

Riva unleashes a river of valuable Customer Intelligence currently trapped inside your CRM platform. It gives your customer-facing teams a real-time, 360-degree view of your customers. And the best part? This invaluable customer data is delivered directly to your users’ email systems – where they live.

What Riva does:

•Brings customer interaction visibility to your entire organization by breaking down the siloed data that exists between your CRM and email…


  1. Please confirm if the statements around 0.30 to 0.36 are correct. They seem to be wrong / confusing. Surely you didn't mean to say 'accounts' there, should be contacts, surely?


Please enter your comment!
Please enter your name here