Riva – Create CRM contacts and leads in Outlook 2016 and 2013

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About this tutorial:

Video duration: 4:44
Struggling with CRM user adoption and need to provide your customer-facing teams with more relevant customer data? Think Riva.

Riva unleashes a river of valuable Customer Intelligence currently trapped inside your CRM platform. It gives your customer-facing teams a real-time, 360-degree view of your customers. And the best part? This invaluable customer data is delivered directly to your users’ email systems – where they live.

What Riva does:

•Brings customer interaction visibility to your entire organization by breaking down the siloed data that exists between your CRM and email…

1 COMMENT

  1. Please confirm if the statements around 0.30 to 0.36 are correct. They seem to be wrong / confusing. Surely you didn't mean to say 'accounts' there, should be contacts, surely?

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