Riva – Create CRM contacts and leads in Outlook 2016 and 2013




About this tutorial:

Video duration: 4:44
Struggling with CRM user adoption and need to provide your customer-facing teams with more relevant customer data? Think Riva.

Riva unleashes a river of valuable Customer Intelligence currently trapped inside your CRM platform. It gives your customer-facing teams a real-time, 360-degree view of your customers. And the best part? This invaluable customer data is delivered directly to your users’ email systems – where they live.

What Riva does:

•Brings customer interaction visibility to your entire organization by breaking down the siloed data that exists between your CRM and email…

Post Author: OfficeTutes.com

Apple lover, ICT and LEAN consultant, MS Office lecturer My other website with video tutorials - Tutorials, guides and news for iPhones and iPads

1 thought on “Riva – Create CRM contacts and leads in Outlook 2016 and 2013

    Peter Lynch

    (January 8, 2018 - 5:59 pm)

    Please confirm if the statements around 0.30 to 0.36 are correct. They seem to be wrong / confusing. Surely you didn't mean to say 'accounts' there, should be contacts, surely?

Leave a Reply

Your email address will not be published. Required fields are marked *