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Automate review request process with
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00:58 Offer small repair service
04:38 Never pay for reviews
06:13 Build a solid process with a clear call-to-action
07:23 Reply to all reviews
08:36 Partner with a platform that can help communicate with customers: WE LIKE SIGNPOST!!
11:33 Keep being amazing
13:53 Invest in more than one platform
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