How to Remove a Virus from your Computer (Official Dell Tech Support)




About this tutorial:

Video duration: 00:03:27
If your computer has a virus don’t panic. Take the steps outlined in this video about how to remove a virus from your computer. Removing it is easier than you think!
Whenever you have questions or need support, contact us through social media on Facebook at www.facebook.com/dell and Twitter at www.twitter.com/dellcares
You can also join in a chat on our Dell Community Forum at www.dell.com/community and click on Support Forums. To learn more about our Dell Community Forum check out
For additional guidance with your PC’s maintenance and troubleshooting…

Post Author: OfficeTutes.com

Apple lover, ICT and LEAN consultant, MS Office lecturer My other website with video tutorials - Tutorials, guides and news for iPhones and iPads

38 thoughts on “How to Remove a Virus from your Computer (Official Dell Tech Support)

    SAKSHI ROY

    (August 11, 2020 - 8:06 am)

    My laptop is not responding after I clicked on the startup settings under Advanced options

    rohit gingine

    (August 11, 2020 - 8:06 am)

    Windows 7 ???😢😢😢

    Lolicons GT

    (August 11, 2020 - 8:06 am)

    Pls help me I can't get rid of the virus no matter how many I scan The scanner wants me to pay to get rid of it

    warlord

    (August 11, 2020 - 8:06 am)

    Suggest some good virus scanners.

    warlord

    (August 11, 2020 - 8:06 am)

    When I am restarting the laptop the second time in the first step it is asking for the recovery key.

    Young Don

    (August 11, 2020 - 8:06 am)

    Where can i get the virus scanner

    Arrth Gupta

    (August 11, 2020 - 8:06 am)

    After entering safe mode it says couldn't work on updates undoing all changes. What to do?

    Tik Tok

    (August 11, 2020 - 8:06 am)

    sir how to no boot device found bell pc on place sir

    Avick Saha

    (August 11, 2020 - 8:06 am)

    My laptop goes into problem I think it is windows 10 os problem but I have important data in storage and I haven't backed up it and I cannot enter in safe mode. Can you please help me?

    Destructomite

    (August 11, 2020 - 8:06 am)

    TBSWebRender.exe is my virus

    Ĺūīż Fēlīpē

    (August 11, 2020 - 8:06 am)

    Alguem BR?

    SIXTIC CZ

    (August 11, 2020 - 8:06 am)

    Hi please i think delete viruses arent ez like what please answer question pls

    SIXTIC CZ

    (August 11, 2020 - 8:06 am)

    Thx so much

    TUW SAVAGEWF444

    (August 11, 2020 - 8:06 am)

    Does this work on a dell genesis

    RageFilledRichie

    (August 11, 2020 - 8:06 am)

    Instructions unclear cat stuck in fridge

    3060PlayZ

    (August 11, 2020 - 8:06 am)

    Who is here,so they wont tell their parents (not me)?

    Darnell's Gaming Corner

    (August 11, 2020 - 8:06 am)

    thank you soooo!!! much it worked!

    Rubix

    (August 11, 2020 - 8:06 am)

    OK so when your done with step 2 do you restart you computer and then do step 3 or what?

    ashraf ali

    (August 11, 2020 - 8:06 am)

    i m facing one peculiar issue. Almost everytime if there is text box in screen, that text box is taking backslash key infinitely

    Shadow Cyborg

    (August 11, 2020 - 8:06 am)

    Um…I can't open settings because it says there is an error and then it has a screen up saying virus detected and with a loud piercing noise coming from the computer, what do I do?

    Phil Kiril

    (August 11, 2020 - 8:06 am)

    I have a ransomware and when I enter D: there was a messenge with a encrypten but there was no encrypted files what I did : 1: Install as FAST as I can Avast from my Phone. 2: Run Cmd as System 32 and did a CHKDSK 3: Enable task manager from regedit (it was desabled) and end task "96F2.tmp.exe 4 : Run "Run"and remove all the locked files from "temp" Do this Helped Me 📂📂🤔📂📁

    barrel wheel

    (August 11, 2020 - 8:06 am)

    As I restarted my computer to put on safe mode I put in my password but it was incorrect?

    Allison Matzdorff

    (August 11, 2020 - 8:06 am)

    I just completed restarted my laptop. Ouch

    nishant Singh

    (August 11, 2020 - 8:06 am)

    Sir in my dell laptop mpaj virus encrypted my data and vidio
    How to fix …
    Please help

    Team Zylo

    (August 11, 2020 - 8:06 am)

    I need help it doesn’t let me search for disc clean up I can’t even click it to search

    TheBlack Berry

    (August 11, 2020 - 8:06 am)

    0:03 is that an old labtop with windows me on the self

    Abyss_Slayor

    (August 11, 2020 - 8:06 am)

    These video's are super useful!

    Bhavi Bhatia

    (August 11, 2020 - 8:06 am)

    Didn't work for me. My pc still has virus. All files jave been changed and .mosk has been written with every file extension.

    shrawan madhukar bhandari

    (August 11, 2020 - 8:06 am)

    My 3567 w 10 laptop new ,& shi is very slow

    Priti Pharnandeej

    (August 11, 2020 - 8:06 am)

    Sir mera laptop slow chalta hai kya kare. Plz help me sir

    Anonymous Ghost

    (August 11, 2020 - 8:06 am)

    Got A Dell Computer Was Told About A Movie Site And Turns Out It Was A Virus.

    Got 3 warning pop ups and I'm hopeing this video helps me get rid of it

    EDITZ bred

    (August 11, 2020 - 8:06 am)

    any good & free anitviruses out there i can use?

    FRAPPER

    (August 11, 2020 - 8:06 am)

    It saying that my pass word is incorect what ???

    MrChickenRice Roblox

    (August 11, 2020 - 8:06 am)

    Dell XPS 13 don't get a virus and other laptops:

    7 laptops that don't get virus

    Dell XPS 13

    MacBook Pro

    Microsoft Surface Book 2

    Microsoft Surface Laptop

    Google Pixelbook

    Lenovo Ideapad 320

    Acer Chrome R11

    Pengless

    (August 11, 2020 - 8:06 am)

    When I went in safe mode and I went to login I did my exact pin I know of by heart and it says it’s incorrect what does this mean???

    Access Computer Education by Vivek Sir

    (August 11, 2020 - 8:06 am)

    Sir my window couroeted how it's solve

    PaceX MufleX

    (August 11, 2020 - 8:06 am)

    I dont think it work with wannacrypt 👎😂 Windows 10 sux use linux

    RazorReflexis

    (August 11, 2020 - 8:06 am)

    NOW I CAN HO BACK TO PLAYIN ROBLOX

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