Microsoft Dynamics 365 for Customer Service

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Video duration: 00:40:39
Demonstrating the connected customer service capabilities of Microsoft Dynamics 365 and how these enable organisations to deliver a unified service experience. We demonstrate solutions that include case management, Interactive Service, #PowerBI, Microsoft Social Engagement, knowledge management, Unified Service Desk, web self-service portals, voice of the customer surveys and gamification features + integrated Live Assist web chat by CafeX. #CustomerService #CRM #MSDyn365

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