Word 2013 – Documents Crash When Opening FIXED




About this tutorial:

Video duration: 3:8
***This solution may also work for MS Office 2007 and 2010.

Today, I saw a computer that crashed every time a document (including blank ones) or template was opened in Microsoft Word 2013. PowerPoint, Excel, and everything else in the software suite was fine.

Essentially, the repair has to do with disabling any add-ins that are affecting MS Word. The video explains the steps for you in a quick way that is hopefully easy to understand.

The add-in that I referred to in the video was ABBYY Finereader. Apparently, the issue is well documented and can be seen here…

Post Author: OfficeTutes.com

Apple lover, ICT and LEAN consultant, MS Office lecturer My other website with video tutorials - Tutorials, guides and news for iPhones and iPads

35 thoughts on “Word 2013 – Documents Crash When Opening FIXED

    ed o'toole

    (January 11, 2019 - 9:05 am)

    No 'Options' in Word File, you wanker.

    Abcd Russell

    (January 11, 2019 - 9:05 am)

    This video made my day.

    bestiveeverhad

    (January 11, 2019 - 9:05 am)

    Instructions and explanations were really helpful. I feel like I've been taught to fish (as opposed to being given a fish). Thx

    Toufik Nacef

    (January 11, 2019 - 9:05 am)

    I unchecked the send to Bluetooth add in and it works now.
    Thank you so much.

    winnie796

    (January 11, 2019 - 9:05 am)

    Thank you for the help. It really helped.

    Iron Goose RV

    (January 11, 2019 - 9:05 am)

    Worked great for us also – Thanks. Dumped ABBYY deal..

    SumTingWong

    (January 11, 2019 - 9:05 am)

    Thank you.

    richard blachard

    (January 11, 2019 - 9:05 am)

    Thank you!! With your help I found the hiccup in my Microsoft Word!!

    see me go psycho

    (January 11, 2019 - 9:05 am)

    i have errer massage …..beacuse of table resulte ….i need some help please

    Chris Hernandez

    (January 11, 2019 - 9:05 am)

    None of these fixed my problem. Please note that what DID fix my problem is doing all of the above, then opening in safe mode, and then when closing it, Word asks what I want to do with recovered documents. JUST DELETE ALL RECOVERED DOCUMENTS.

    sucubusa

    (January 11, 2019 - 9:05 am)

    Thanks dude. It worked for me.

    Tony Sanchez

    (January 11, 2019 - 9:05 am)

    Thank you!  "ABBYY FineReader 9.0 Sprint MSWord COM Add-In" was my exact problem.

    KnifeEdgeCrash

    (January 11, 2019 - 9:05 am)

    Thanks, disabling the add-ins did the trick, it was the AABB….. or whatever. Must have been some kind of Microsoft update crap…. it was working fine a month and a half ago. nothing else done but "update". I tried the autofix… then it wanted the key or password….who knows what that is from memory…. What you did to put this information out there is really kind!

    Mike McDermott

    (January 11, 2019 - 9:05 am)

    Cheers – I'd went through this a while ago but forgot how to go about it – Word 2016 working fine now – Adobe Add-in was the issue

    chirag goyani

    (January 11, 2019 - 9:05 am)

    when i open equation editor then shows blank boxes and crash ,for that any solution?

    mbungu lumanika

    (January 11, 2019 - 9:05 am)

    thanks men

    Simone Piattoni

    (January 11, 2019 - 9:05 am)

    please answer fast

    Simone Piattoni

    (January 11, 2019 - 9:05 am)

    does it works on cracked word??

    Anton Strahinski

    (January 11, 2019 - 9:05 am)

    Thanks a million Boto

    Aasif Moda

    (January 11, 2019 - 9:05 am)

    word 2007 Not Running in normal mode only run in safe mode how to run in normal mode

    Cecilia Anguix

    (January 11, 2019 - 9:05 am)

    Thank you. This is the only helpful show how I have found. I have been having this problem all year. Thanks

    Peter Tran

    (January 11, 2019 - 9:05 am)

    For a whole year I've been having this problem thinking something went wrong while installing windows 10, thank you, thank you so much for the help, omg you have no idea how much this video means

    Cuyler Engle

    (January 11, 2019 - 9:05 am)

    Quick and to the point. This solved my problem, thanks!

    Collin Sechrist

    (January 11, 2019 - 9:05 am)

    Life saver thank you!

    Nabila Vircandia

    (January 11, 2019 - 9:05 am)

    i don't know how to do this on mac

    Mr1991kid

    (January 11, 2019 - 9:05 am)

    my exel keeps closing whenever I try opening a document ever time, what should I do?

    Bartek Kazimierczak

    (January 11, 2019 - 9:05 am)

    great tutorial, it really helped thanks

    CMcG1301

    (January 11, 2019 - 9:05 am)

    Thank you so much. I had the send to bluetooth add in instead. unchecked and worked after that.

    themasudi

    (January 11, 2019 - 9:05 am)

    You Sir, are a boss. Thank you so much. You have no idea the size of bull shit mountain you just pulled me out of by this video. THANK YOU!

    Well Passed Gassed

    (January 11, 2019 - 9:05 am)

    You are a life saver. Coming to the end of my course and word was breaking and I thought I might fail cus I had no way to do work

    tolazytoturnonthetv

    (January 11, 2019 - 9:05 am)

    Thank you !!!!!!!!! tried everything all the suggestions on ms sites your a Boss !!!

    theWelwEll

    (January 11, 2019 - 9:05 am)

    Thanks a lot, this finally fixed the problem.

    Nahya Nawaf

    (January 11, 2019 - 9:05 am)

    Hi there, I am unable to access the add ins because as soon as I open Word 2013 and a blank template for example it immediately starts to crash before I can do anything else. Do you know of any way I can get around this?

    Ryan Talbot

    (January 11, 2019 - 9:05 am)

    Omg thank you I just brought office 2016 and had this problem..problem solved brill

    PetelProduction

    (January 11, 2019 - 9:05 am)

    Thank you so much! This was the first helpful solution I found!!

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